All right ladies and gentlemen, I am happy to report my very positive WordPress experience.
I had found a couple more problems with the current update, took your advice, and emailed their support people.
I received a prompt response to my initial contact suggesting an easy and practical solution to the problem. I tried it, to no avail. I wrote back, and explained additional issues that were on my iPhone, iPad, and laptop, again requesting help resolving them.
This morning I received an email stating the issues I reported had been found by the developers and they are pushing out an update to the App Store to fix them. It all should be resolved within a couple days.
I have not received this kind of customer service from anyone in a very long time, and I am grateful for the attention and speedy response from WordPress support, who by the way are designated as happiness engineers.
Thanks guys! This was a very good way to begin my day. I appreciate any time happiness is engineered in my direction.
Galactic Junction 
Yay!
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Amen to that!
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Good to know that you got a positive response to your inquiry.
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Yes. I sure hope the fix works!
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Great news. It is somewhat sad when great customer service experiences are the exception than the rule.
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I know. What used to be
The norm is now the exception. I am grateful for the response I got, and am eager for this to
be fixed. Thanks for the comment.
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I’ll add them to my count-on-the-fingers-of-one-hand list of companies with good customer service.
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It’s a shame good service is so rare today. When I find it, I want to jump up and shout!
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I hear you. How sad that is!
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WP Happiness Engineers are the best! Choo Choo!
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I agree! They sure gave me some happiness today!
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Glad to hear WP came through for you!
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Me too. There are certain things I just need to work correctly. WP is one of them.
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They have always been prompt and helpful to me.
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I was pleasantly surprised, and grateful. Thanks for the comment.
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