Chugga Chugga Toot Toot! Happiness Coming My Way

Posted on by Valleygrail

All right ladies and gentlemen, I am happy to report my very positive WordPress experience.

I had found a couple more problems with the current update, took your advice, and emailed their support people.

I received a prompt response to my initial contact suggesting an easy and practical solution to the problem. I tried it, to no avail. I wrote back, and explained additional issues that were on my iPhone, iPad, and laptop, again requesting help resolving them.

This morning I received an email stating the issues I reported had been found by the developers and they are pushing out an update to the App Store to fix them. It all should be resolved within a couple days.

I have not received this kind of customer service from anyone in a very long time, and I am grateful for the attention and speedy response from WordPress support, who by the way are designated as happiness engineers.

Thanks guys! This was a very good way to begin my day. I appreciate any time happiness is engineered in my direction.

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Published by Valleygrail

Native Californian by birth, Pacific Northwesterner by choice. Jack of all trades, master of none; always wishing I could stick with just one thing long enough to become expert. But then what about all those things left unattended? See? Not possible. I love life, my family, friends, a good book, Irish music, rain, fog, and a pint of Guinness. It's a good journey, and sharing with companions makes it even better. Thanks for being with me as I embrace it and you!